1. Overview
At Valo Ramble, we are committed to delivering your orders safely and promptly. This Shipping Policy outlines how we handle order processing, delivery timelines, shipping coverage, and customer responsibilities.

2. Shipping Method
All orders are shipped via trusted delivery partners and fulfilled using Cash on Delivery (COD). We currently do not support any online or pre-paid payment methods.

3. Shipping Coverage
We offer worldwide shipping. However, certain remote areas may have limited or delayed delivery services. If we are unable to ship to your location, our team will contact you.

4. Order Processing Time
Orders are typically processed within 1–3 business days after confirmation. You will receive a confirmation message via email or phone once your order is prepared for dispatch.

5. Estimated Delivery Time
Delivery times vary based on your location:

Local/Regional Orders: 3–7 business days

International Orders: 7–14 business days
Delays may occur due to customs clearance, weather conditions, or local delivery schedules.

6. Shipping Fees
Shipping charges (if any) will be clearly mentioned at checkout. Most local deliveries are free of charge; international shipping fees may apply based on destination and package weight.

7. Order Tracking
Once shipped, we may provide tracking details through email or SMS (where available). Not all regions support live tracking, especially for COD shipments in remote areas.

8. Failed Deliveries
If a delivery attempt fails due to incorrect address, unavailability, or refusal to accept the parcel, the order may be canceled. Repeat delivery refusals may result in restricted access to future services.

9. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please notify us at [email protected] within 3 days of the expected delivery date. We will investigate the issue and offer a suitable solution, such as a replacement.

10. Contact Us
For questions related to shipping or delivery, contact our support team:
Email: [email protected]